Jassy: third-party AI shopping agents are "still not great" versus shopping directly

On Amazon's earnings call, CEO Andy Jassy told investors that outside AI shopping agents are "still not great, nor more convenient than coming to a retailer directly." He addressed concerns that bots could invade Amazon's online store and undermine it.

• Jassy spoke on Amazon's quarterly earnings call
• He said AI shopping agents are not more convenient than going to a retailer directly
• The remark addressed investor worries about bots in Amazon's store