BCG: AI-led services to create up to $200B in new work by 2030

AI-led services are expected to generate $100–200 billion in net new work by 2030, according to a Boston Consulting Group report. The global services market should grow from $1.6–1.7 trillion in 2025 to $2.2–2.4 trillion, with about $200 billion in traditional revenue lost. Firms can meet most demand by reskilling existing staff.

• AI-led services to add $300–400B to services market growth by 2030
• Traditional services revenue losses estimated at $200B
• Only 10–15% of AI staff at traditional firms do Applied AI work
• External hiring for these roles costs up to 35% more