One dispatcher's exit cut Highland Heights Flock searches by 95%

A single Highland Heights police dispatcher ran over 20,000 Flock Safety plate searches in about a year, mostly unrelated to authorized police work. After the dispatcher resigned, monthly search volume fell more than 95% to 130. The department had no dedicated Flock policy or routine audits and has now adopted monthly reviews.

• Over 20,000 plate searches in a year attributed to one dispatcher
• Five plates were queried more than 1,000 times each from Oct 2024 to Nov 2025
• The next-highest employee logged 930 searches
• Search volume fell 95% to 130 a month after the dispatcher left