Salesforce adds agent evals and cost controls to Agent Fabric

Salesforce expanded its Agent Fabric control plane with Agent Evals, API Evals and advanced cost controls. Agent Evals automatically tests agents, LLMs and MCP servers in production and triggers interventions, including an Agent Kill Switch, when quality drops. The platform handles over 1.2 billion requests daily, and cost policies cut token usage by up to 75%.

• Agent Fabric handles more than 1.2 billion requests daily
• Agent Kill Switch is GA; triggered version arrives January 2027
• Cost optimization policies cut token usage by up to 75%
• Fewer than half of organizations with agents evaluate live traffic