Microsoft Entra ID retires native SMS and voice authentication
Microsoft is retiring native SMS and voice MFA in Entra ID due to phishing risks. Organizations must move to passkeys or bring in third-party telecom providers to avoid locking users out.
- Entra ID drops built-in SMS and voice MFA
- Phishing attacks on one-time codes cited as the reason
- Alternatives: passkeys or third-party telecom providers
- No migration risks locking users out
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