Telus tells CRTC the telecom complaints watchdog is unlawful

Telus has asked the CRTC to remove the Commission for Complaints for Telecom-television Services (CCTS), arguing the watchdog has no legal authority to enforce the regulator's consumer rules. The carrier made the case in a filing with the CRTC.

• Telus disputes CCTS authority over phone, internet and TV complaints
• Carrier wants the CCTS taken off the job
• CCTS handles unresolved consumer disputes with telecom providers