Telus Asks CRTC to Let Carriers Claw Back Promo Perks on Early Cancellation

Telus has asked the CRTC to keep wireless and home internet trial periods at 15 days instead of 30 and to allow carriers to recover the value of gift cards, free TVs and other promo perks when customers cancel early. Both requests come from the same regulatory filing.

• Telus wants trial periods kept at 15 days, not 30
• Carrier seeks right to claw back promo perks on early exit
• Perks include gift cards, free TVs and other bonuses
• Both requests are part of one CRTC filing