EU opens DSA probe into Booking.com over scam listings and phishing

The European Commission has opened a Digital Services Act investigation into whether Booking.com does enough to stop fraudulent listings, phishing and smishing on its platform. In the Netherlands alone, over 1,000 fraud reports in early 2026 caused €82,000 in damage, a tenfold increase year over year.

• Probe covers fake listings, phishing and protection of user data
• Booking.com admitted a 500–900% rise in travel scams in 2024
• Dutch fraud damage rose tenfold to €82,000
• EC called Booking.com's fraud defenses "absolutely substandard"