Amazon and JPMorgan Restrict AI Agents for Shopping and Banking

Amazon blocked Meta's Muse AI assistant from making purchases, citing terms violations and credential-handling risks. JPMorgan Chase bars outside agents from using customer banking credentials to move money, allowing only read-only access such as balance checks.

• Amazon cut off Muse after asking Meta to exclude its store from the agent
• JPMorgan blocks outside agents with banking credentials but permits read-only access
• Shopify offers compatible agents a direct shopping connection via Shop MCP
• Sierra and Meta are drafting the Poppy standard for identifying AI agents