UK digital ID providers improve accessibility, but biometric alternatives lag

OfDIA's third annual inclusion report on the UK's certified digital verification services (DVS) market shows more providers meeting WCAG 2.0 (AA), yet only about half of the 39 organizations using biometrics offer an alternative for users who cannot or will not provide it. Just three organizations offer vouching, and none have it within the scope of their certification.

• 39 of 44 surveyed organizations use biometrics in their services
• Only about half offer an alternative for those who decline biometrics
• Three organizations offer vouching, but none have it certified
• More services meet WCAG 2.0 (AA), but demographic data collection remains inconsistent