Loblaws launches AI-powered health chat platform

Canada's Loblaws launched the free AI chat PC Chat through its pharmacy unit PC Health, answering health questions based on more than 1,000 Canadian clinical sources. The service is available in the PC Health and Shoppers Drug Mart apps in most provinces; in New Brunswick and Quebec it arrives in autumn with a French version.

• Chat is based on 1,000+ Canadian clinical sources
• Developed by the Clinical AI Advisory Committee
• Conversations stored in Canada under local privacy laws
• Service unavailable to people under 18