Multi-agent AI systems take over supply chain execution

Multi-agent AI systems are replacing manual approvals in logistics, with agents directly rerouting freight, rebalancing stock and allocating docks inside ERP software. Lenovo's iChain across 180 markets ran fulfilment decisions 3x faster and disruption response 4x faster, with delivery accuracy up 30%.

• Lenovo: fulfilment decisions 3x faster, disruption response 4x faster
• Risk assessment at 85% accuracy, delivery accuracy up 30%
• Auto parts maker: 5 agents, 15 countries, 200 suppliers, on-time delivery 82% to 94%
• Fujitsu and Rohto: transport costs cut up to 30% in pilot trial