Microsoft shifts Copilot toward usage-based pricing

Microsoft is adding agentic features like Cowork and Autopilot to Copilot with pay-as-you-go billing via Copilot Credits at $0.01 per credit. Gartner and Futurum analysts warn that forecasting costs will be hard as customers move from the flat $30-per-user subscription to consumption pricing.

• Copilot Credits cost $0.01 each, with usage varying by model and task complexity
• Copilot business subscription is $30 per user, $21 for SMBs
• Cowork sits next to Chat in the new Home interface and is billed by consumption
• Microsoft is building a tool to auto-route queries between Chat and Cowork