NY Fed: SMBs adopting AI are more optimistic on hiring and revenue

A New York Federal Reserve Bank study found 46% of US small and medium businesses already use AI. AI adopters reported a 33 percentage point net expectation of higher employment versus 15 points for non-adopters, yet only 31% have seen actual sales growth.

• 46% of US SMBs already use AI, per the NY Fed
• Net hiring expectations: 33 points for adopters vs 15 for non-adopters
• 77% of firms saw no change in labor costs due to AI
• Only 31% of adopters reported increased sales so far