BT Business launches AI Receptionist for UK SMBs

BT Business has unveiled its 'AI from BT' suite for UK small and medium businesses, led by a 24/7 AI Receptionist that schedules appointments and syncs with Outlook and Google Calendar. BT estimates missed calls cost UK SMBs £3.7 billion in lost revenue annually.

• AI Receptionist runs 24/7, books appointments and syncs with Outlook and Google Calendar
• 67% of UK SMBs miss at least one business-critical call every day
• BT puts missed-call losses at £3.7 billion a year
• Works on any UK network; customer data won't be used to train AI models