ServiceNow launches AI Workflow Factory and Autonomous Engineer

ServiceNow unveiled two AI offerings: AI Workflow Factory links Process Mining, Build Agent and App Engine into a continuous workflow improvement loop, while Autonomous Engineer handles unattended planning, building and testing with human approval. AI Workflow Factory is globally available; Autonomous Engineer is in early access by request.

• AI Workflow Factory connects Process Mining, Build Agent and App Engine in one loop
• Autonomous Engineer runs unattended planning, building and testing with human approval
• AI Control Tower provides centralized oversight of AI agents and their actions
• AI Workflow Factory is globally available; Autonomous Engineer is early access by request