Meta deleted a Toronto user's accounts overnight, AI closed every appeal
Toronto resident Jasmine Ault lost all three of her Meta accounts overnight, including a Facebook profile with 20 years of history. Her appeal was closed within minutes by an AI chatbot, and human support is only listed under Meta Verified Premium at $149.99 and Max at $499.99 per month.
- Meta never said which rule Ault allegedly violated
- Her appeal closed within minutes and every path led to an AI chatbot
- Meta Verified Standard at $14.99/month did not connect her to a human
- Human agent calls are listed only on $149.99 and $499.99 tiers
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