Rasa launches open-code platform for governed AI agents

Rasa has released an open-code platform for building repeatable AI agents with deterministic, code-enforced controls and CI/CD pipelines. In a Thoughtworks survey of 3,200 CIOs, nearly 3,000 said AI adoption was outpacing their ability to govern it. Swisscom, BNP Paribas and N26 use the platform.

• Nearly 3,000 of 3,200 CIOs said AI adoption outpaces governance
• Only 22% of firms under $1B revenue scale AI agents
• Swisscom cut digital customer service costs by 50% with Rasa agents
• Agents run through CI/CD with 100 simulated conversations before release