CSX tech outage halts digital rail interchange across North America

An October 27 technology outage at CSX Transportation suspended electronic data interchange with all other Class I railroads and took down crew calling systems. Safety systems like Positive Train Control and central dispatching stayed online, but Belt Railway of Chicago is processing CSX cars on paper waybills.

• CSX confirmed the outage was not a cyberattack; no restoration timeline given
• Belt Railway of Chicago handles about 2.6 million cars a year on paper
• PTC and dispatching remained operational; Amtrak service uninterrupted
• FRA and STB were notified; PS Technology's CrewPro serves 5 of 6 Class I railroads