ServiceNow Q3 revenue up 20.5% to $4.1B, but shares slide

ServiceNow reported Q3 2026 revenue of $4.106 billion, up 20.5% year-on-year, with subscription revenue up 21% to $3.988 billion. Net income fell to $277 million from $502 million, and the company raised its full-year AI revenue target to over $1.7 billion, yet the stock dropped.

• Q3 revenue reached $4.106B, up 20.5% year-on-year
• Net income fell to $277M from $502M a year earlier
• AI net new ACV grew 65%; $1M+ AI deals up 4.5x
• Full-year AI revenue target raised from $1.5B to $1.7B+