OpenAI and ServiceNow expand partnership with ChatGPT workflow plugin
OpenAI and ServiceNow announced an expanded partnership on October 28, 2026, bringing OpenAI models and agents into ServiceNow products and connecting ServiceNow workflows to ChatGPT and Codex. The ServiceNow MCP plugin is available in the OpenAI marketplace now, with enhanced capabilities expected by the end of 2026.
- ServiceNow MCP plugin is available in the OpenAI marketplace as of October 28, 2026
- Voice capabilities in Super Intelligence Control Tower are expected in Q1 2027
- OpenAI-powered security capabilities enter early access in January 2027
- Codex in AI Workflow Factory is expected to launch in 2027
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