Oracle HCM customers say agents need process, data and legal sign-off first

At Oracle AI World 26, four Oracle Cloud HCM customers — IHG, UL Solutions, Deutsche Bahn and Acosta Group — said agentic AI adoption starts with fixing processes, data and legal approval. IHG will begin with talent acquisition for 2027, while Deutsche Bahn says EU rules add effort but force thorough planning.

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Oracle HCM customers say agents need process, data and legal sign-off first

IHG picked talent acquisition as its first agentic AI area for 2027 and beyond
Deutsche Bahn moved to Oracle Cloud HCM two years ago from a customized PeopleSoft
UL Solutions is adding Oracle Learning Cloud, Grow and Dynamic Skills after three years live
Acosta Group runs Oracle Recruiting Cloud with AI assist and is moving to core HR

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Oracle HCM customers say agents need process, data and legal sign-off first

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