Ofcom complaints data puts BT and its brands at the bottom

Ofcom's latest complaints figures show BT and the brands it owns or is acquiring faring poorly in fixed line and broadband. The regulator's data drop highlights the operator's customer service issues in both segments.

• BT and its brands ranked worst in Ofcom's latest complaints data
• Fixed line and broadband segments were affected
• Brands BT is currently acquiring were included in the figures