Delivery robots Coco and Serve sued over biometric data collection

Chicago residents have filed lawsuits against Coco Robotics and Serve Robotics, alleging their delivery robots use cameras and lidar to collect biometric data on people without consent. The plaintiffs say they never ordered robot deliveries and never agreed to be recorded. Both companies deny collecting biometric data and plan to defend themselves in court.

• Suits filed in Chicago, where Illinois has strict biometric privacy law
• Plaintiffs say robots recorded faces, bodies and hands without consent
• Coco called the suit frivolous and denied collecting biometric data in Chicago
• Serve said its systems are not designed to identify individuals