Sopra Steria: four in five enterprise AI decisions have no named owner

A survey of CIOs by Sopra Steria Next found that fewer than 20% of AI-influenced or AI-executed decisions in large organizations have an identified business owner, explicit rules, or formal accountability. Fewer than 25% of production AI decisions can be traced and replayed end-to-end, creating exposure under the EU AI Act.

• Under 20% of AI decisions have an owner and formal rules
• Under 25% of production decisions can be fully replayed
• A single AI decision failure hits 10–100x more operations
• EU high-risk AI obligations deferred to December 2, 2027