G2: 66% of firms run AI agents in production, but a 'distrust tax' grows

G2's 2026 AI Agents Report finds 66% of organizations have agents in limited or scaled production, with adoption up 25% year over year. Yet 31% spend six or more hours a week overseeing agents, and review and rework consume over a quarter of productivity gains.

• 66% of organizations run AI agents in production, adoption up 25% YoY
• 31% of firms spend 6+ hours a week overseeing agents
• 45% lose over 25% of productivity gains to review and rework
• Only 23% of agents are centrally governed; 42% buy builder platforms