ServiceNow Otto unifies Now Assist, Moveworks and AI Experience
ServiceNow introduced Otto, a unified orchestration layer for enterprise AI agents that combines Now Assist, Moveworks and AI Experience. It accepts voice, text and screenshots from Slack and Teams and routes them into autonomous backend workflows, with every action audited in AI Control Tower.
- Otto merges Now Assist, Moveworks and AI Experience into one layer
- Accepts voice, text and screenshots from Slack and Teams
- All agent actions are audited in AI Control Tower
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