monday.com launches Harmony voice AI platform for sales teams

monday.com has launched Harmony, a voice AI platform for sales teams in the US, UK, Australia and Singapore. It runs on a set of small task-specific models, claims about 200 ms audio-to-audio latency and contact rates of up to 70%.

• Platform uses several compact models for separate call tasks
• Claimed audio-to-audio latency is around 200 ms
• Integrations with HubSpot, Salesforce, Zoho and Pipedrive; telephony on Twilio
• Built on voice tech from acquired startup OneAI