Amazon to pay $309.5M in class-action settlement over refunds

Amazon has agreed to pay $309.5 million to settle a class-action lawsuit over incorrectly processed refunds for purchases made between September 5, 2017 and February 12, 2026. Some affected customers will receive automatic payments, while others must file a claim. Amazon also agreed to temporary changes to its return and refund practices.

• Settlement amount is $309.5 million
• Covers purchases from September 5, 2017 to February 12, 2026
• Some customers get automatic payouts, others must file claims
• Refund practice changes will last one to two years