Riverbed: 90% of IT leaders want agentic AI, but 77% won't trust it to decide

A Riverbed survey found that 90% of IT managers and tech leaders want agentic AI to power autonomous IT operations within two years, yet 77% won't let AI make operational decisions without human approval. Only one in five organizations runs automated IT operations today, and 87% have yet to integrate their tools and systems.

• 90% of IT leaders want agentic AI for autonomous IT operations within two years
• 77% won't allow AI to make operational decisions without human approval
• Only one in five organizations runs automated IT operations today
• 87% have yet to integrate tools and systems for autonomous IT