Businesses are dropping Microsoft 365 in favor of Google, but if the ROI is no different, why are people switching?

Gartner analyst Domenico Scriva found that migrating from Microsoft 365 to Google Workspace does not bring significant savings despite lower license prices. Considering that the M365 E5 tier includes telephony, security and OS licenses, while Copilot is a paid add-on, Google ends up $2 per month more expensive.

• Migration to Google Workspace does not yield significant savings per Gartner
• M365 E5 tier includes telephony, security and OS licenses
• With paid Copilot, Google ends up $2 per month more expensive
• Employee retraining costs can negate any benefit