Amazon to equip 20,000 delivery drivers with AI glasses by end of 2027

Amazon plans to deploy more than 20,000 pairs of smart glasses to its delivery drivers by the end of 2027, following an 18-month pilot with 500 drivers and over 275,000 deliveries. The glasses use computer vision to show navigation, package details and hazard alerts in the driver's line of sight. They capture still images during on-foot deliveries, and Amazon says it has not considered an opt-out for customers whose homes appear in those photos.

• Amazon will issue over 20,000 pairs of smart glasses to drivers by end of 2027
• Pilot covered 500 drivers, 18 months and more than 275,000 deliveries
• Glasses take still images on foot; no opt-out planned for customers
• Wearing the glasses is voluntary for drivers