Ex-PlayStation boss: Xbox is "in a pickle" because Microsoft never picked a lane

Former PlayStation boss Shawn Layden says Xbox's troubles stem from Microsoft's inability to commit to a strategy, constantly shifting between multiplatform publishing and exclusivity. He argues a platform needs exclusives, while the biggest publisher must be everywhere, and that Game Pass devalues major releases.

• Layden: Microsoft "never really picked a lane" and kept changing course
• He says a platform without exclusives has no meaning
• Game Pass devalues big titles by offering them day one
• New Xbox CEO Asha Sharma is trying to right the ship