DoorDash tests AI agent that orders food via text messages
DoorDash is testing a text-based AI agent that turns messages in Apple Messages into real food orders, using account history, preferences and a saved card to build the cart and check out. The test is limited to the U.S. and, per the demo, appears to be iPhone-only.
- Agent handles requests like "order my usual" through Apple Messages
- System uses purchase history and saved card to place the order
- Agent can proactively suggest orders, such as coffee, based on past behavior
- Test is limited to the U.S. and, per demo, iPhone users only
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AI