IRS chief pushes 'AI-first IRS' to boost agency productivity

IRS CEO Frank Bisignano told employees that an 'AI-first IRS' will make the workforce more productive, speed up return processing and shrink the tax gap. He said AI won't eliminate jobs, and amended return processing has already dropped from 12–16 weeks to under three days.

• IRS made over 4,000 hires this year but headcount stayed flat at 74,000
• Amended return processing fell from 12–16 weeks to under three days
• Goal is to raise voluntary compliance from about 85% to mid-90s
• Filing season 2027 is twice as complex due to new tax provisions