British Columbia upgrades its 911 system to digital NG911

E-Comm is migrating British Columbia's 911 service from decades-old analog infrastructure to a digital NG911 network, with staggered migrations running through the end of November. The $150-million provincial investment lays the groundwork for real-time text, streaming video and more accurate caller information. A new automated callback system will handle accidental or pocket dials.

• Migration to NG911 runs through the end of November
• Province invested $150 million in the transition
• Future features include text-to-911, video and better caller data
• Automated callback will follow up on quick hang-up calls