Amazon UK sells grey-market phones as UK models

A KitGuru staffer bought a Samsung Galaxy S25 on Amazon UK that turned out to be a US model SM-931U1 with no Samsung UK warranty. The phone failed within days, and the refund requires returning a device holding personal data to an unknown third-party seller.

• The Galaxy S25 sold was a US model SM-931U1
• Samsung UK does not cover imported devices under warranty
• Amazon requires returning the phone to a third-party seller for a refund
• Amazon rules ban listing regional versions without disclosure