PNY Denies RTX 5090 Warranty Over Third-Party 12VHPWR Cable

PNY denied a warranty claim for an RTX 5090 whose 12VHPWR connector melted, citing use of a non-PNY-approved power cable. The owner used the stock cable of an ASRock PG-1600G ATX 3.1 PSU, and PNY's published warranty documentation contains no such clause.

• Denial cited use of a non-PNY-approved 12VHPWR cable or adapter
• Owner used the stock cable of an ASRock PG-1600G ATX 3.1 PSU
• PNY warranty doc Rev 02.28.2025 has no cable, adapter or 12V rail clause
• RTX 5090 guide lists only 6-pin and 8-pin connectors, not 16-pin