Experts question whether Salesforce demo breaches SAP API policy

At Dreamforce, Salesforce demonstrated AI agent Marshall performing supplier onboarding in SAP for customer Siemens. Independent SAP consultants argued the demo, if replicated in production, would violate SAP's April API Policy barring autonomous AI systems from operating outside endorsed architectures. Salesforce denies any breach, saying the demo used SAP's user interface with service accounts, not APIs.

• Salesforce showed AI agent Marshall doing supplier onboarding in SAP for Siemens
• SAP's April API Policy bars autonomous AI from operating outside endorsed architectures
• Salesforce says the demo used SAP's UI and service accounts, not APIs
• SAP declined to comment on the dispute