CCPA Penalises Rapido Over ‘Advanced Tipping’ Prompts
India's CCPA fined Rapido ₹10 lakh for forcing tips before ride confirmation and manipulative color indication on the price slider. The regulator identified these as dark patterns 'confirm shaming' and 'interface interference,' violating 2023 rules and Motor Vehicle Aggregator Guidelines 2025.
- ₹10 lakh fine for misleading tip prompts before ride
- App offered extra payments of ₹10, ₹20, or ₹30 to increase chance of getting a car
- Price slider highlighted increase in green and decrease in red or orange
- Checks on Uber and Ola continue; MoRTH previously required removal of pre-ride tips
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