Walmart says AI training boosts confidence among its 2.1 million associates

Walmart surveyed more than 1.7 million of its 2.1 million associates about AI. 77% of office-based workers said they feel confident using AI tools, and 84% of U.S. frontline associates are confident with digital tools. Those who completed OpenAI training reported a 27% confidence gain.

• Walmart's survey drew over 1.7 million responses from 2.1 million associates
• 77% of office-based associates are confident using AI tools
• 84% of U.S. frontline associates are confident with digital tools
• OpenAI training delivered a 27% confidence gain