Google AI Pro upgrades leave some students without subscriptions

Students report that Google is canceling their discounted AI Pro upgrades and issuing unsolicited refunds, reverting accounts to the free tier. Google's policy bars users from reclaiming the 12-month student trial after upgrading, leaving affected students without either plan. Google One support is escalating some cases but has not confirmed a fix.

• One student paid on October 14 and received an unsolicited refund on October 24
• A UK student paid £4.79 and lost both the plan and Google One storage
• Google's policy blocks re-claiming the 12-month student trial after an upgrade
• Support asks for up to eight documents, including SheerID and university details