Citi: AI sped up product launches 30–40% and cut vendor spend 30%

Citi has rolled out AI to 180,000 employees across 85 jurisdictions, speeding up product launches by 30–40% and cutting tech vendor spend 30% year-over-year. About 14,000 engineers use the agentic coding tool Devin, and roughly 100 manual processes have been reengineered end-to-end.

• AI tools deployed to 180,000 employees across 85 jurisdictions
• Product launch speed increased by 30–40%
• Tech vendor spend fell 30% year-over-year
• 14,000 engineers use the agentic coding tool Devin