Cisco: 55% of firms can't control AI costs

A Cisco survey found 65% of UK organizations spend more on observability than on infrastructure, with half reporting surprise telemetry bills. 55% say they cannot control AI costs, while 85% want visibility into AI hallucinations but fewer than 60% can spot them effectively.

• 65% of respondents say observability costs exceeded infrastructure costs
• 55% report surprise telemetry bills; a third cut data collection
• 85% want to track AI hallucinations, but under 60% do it well
• 80% of IT pros report closer collaboration between observability and security teams