Disney+ faces compensation demands over missing 4K HDR

Consumers are demanding compensation from Disney+ after a patent dispute left the service without 4K HDR while it kept advertising those features. Under the EU Digital Content Directive and Unfair Commercial Practices Directive, this may constitute a breach, and partial refunds only on request without objective criteria are themselves an unfair practice.

• Disney+ lost 4K HDR due to a patent dispute but kept advertising the features
• Under the Digital Content Directive, consumers are entitled to a proportionate price reduction
• Refunds were offered only on request and without objective criteria
• Advertising "4K UHD & HDR" while unavailable may count as misleading