Salesforce and Nvidia Unveil Koa Reasoning Model at Dreamforce

At Dreamforce, Salesforce announced Koa, its first reasoning model, built on Nvidia's open Nemotron model. It is fine-tuned for sales, marketing and customer support, uses no real customer data, and is meant to cut token costs versus Claude and ChatGPT.

• Koa is Salesforce's first reasoning model, built on Nvidia's open Nemotron
• Fine-tuning used synthetic data, not real Salesforce customer data
• The model is embedded in Agentforce as an alternative to Claude and ChatGPT
• Salesforce claims token savings and automatic routing via an AI gateway