ServiceNow adds AI Passport and employee automation tools
ServiceNow announced AI Passport, a cryptographically signed credential defining AI agent identity, permissions and accountable owner, plus EmployeeWorks updates for no-code assistants and automation. Nvidia is a design and launch partner via its Open Agent Safety Platform.
- AI Passport defines an agent's identity, permitted actions and accountable owner
- In a demo an agent auto-processed an $18 refund but rejected $40 for human review
- EmployeeWorks adds Productivity Assistants, Routines and ToolSmith trained on 75,000 APIs
- AI Passport, shadow AI detection and AI Cost Management arrive later this quarter
Read next
Business