JPMorgan CFO: quantifying AI benefits is "wasting time"

JPMorgan Chase spends about $700 million a year on AI, but CFO Jeremy Barnum said he is reluctant to quantify the returns, arguing it wastes employees' time. He spoke on a Q3 earnings call that reported $50.2 billion in quarterly revenue, months after CEO Jamie Dimon said AI investment had already paid for itself.

• JPMorgan spends roughly $700 million per year on AI
• CFO Jeremy Barnum is moving away from quantifying AI ROI
• The bank reported $50.2 billion in Q3 revenue
• In October 2025 Jamie Dimon said AI investment had paid for itself