ChatGPT transcripts reportedly read by humans to improve responses

404 Media found that under Project Lily, OpenAI hired hundreds of contractors to manually read anonymized ChatGPT logs to assess response quality. Filtering may miss personal data, especially in short conversations, and the opt-out setting does not apply retroactively.

• Contractor 'prompt reviewers' earn up to $50 per hour to evaluate ChatGPT responses
• Reviewers see a summary of user interests and context, sometimes location
• Disabling data collection does not delete already saved chats retroactively
• Google Gemini and Anthropic also allow manual review of some chats