Sophos Cuts Average Case Response to 89 Seconds With OpenAI Daybreak AI Agents

OpenAI reported that Sophos cut threat investigation time by 96% using AI agents built through the OpenAI Daybreak program, with an average response of 89 seconds on agent-handled cases versus about 38 minutes before, and 52% of MDR cases now resolved end-to-end by AI. Sophos protects more than 625,000 organizations.

• Average response on agent-handled cases is 89 seconds, down from 38 minutes
• 52% of MDR cases are now resolved end-to-end by AI
• Sophos Fusion aggregates data from over 500 third-party integrations
• OpenAI committed $1 billion in subsidized Daybreak access over six months